We are now at over 20,000 panelists (employees and supervisors) who are active in the Panel while the initial target was to reach 10,000 panelists by 2022.
The year 2022 will be active as we will most likely reach 30,000 panelists.
Professor Yany Grégoire has won the international Best Reviewer Award from the Journal of the Academy of Marketing Science (JAMS), for the second time. Note that the JAMS is included on the prestigious Financial Times list.
This year, HEC Montréal has chosen to honour Christian Vandenberghe with the Pierre Laurin Research Award in recognition of the excellence of his scientific career and his contribution to raising the School’s reputation.
Here is some interesting news about our Global Experience Panel project from HEC Montréal.
After a technological infrastructure development period and the recruitment of partner companies, the Global Experience Panel begins its activities.
What is the HEC Montréal Global Experience Panel?
Our goal is to conduct cutting-edge academic research on work relations between supervisors and employees, on work teams and on customer relations.
As a manager, you are duty-bound to develop constructive relationships with your employees. This takes an in-depth understanding of what links them to your organization. Armed with this knowledge, you can adapt your relational style to better deal with varying levels of commitment among your staff members. Given the looming labour shortage, the need to serve as an ambassador for your organization is becoming more critical in retaining the engagement of your best employees. This seminar provides insight into key concepts and new tools that will empower you, strengthen your team’s engagement and, ultimately, boost your performance.
For more information: https://www.hec.ca/en/executive-education/programs/seminars/how-to-build-team-engagement.html
Associate Professor in the Marketing Department Yany Grégoire recently had the pleasant surprise of learning he had been named Best Reviewer by the Journal of Service Research (JSR) for “the value of his contributions to the Editorial Board” of the American journal. Mr. Grégoire received the award on September 7, at the Frontiers in Service 2018 conference in Austin, Texas.
Mr. Grégoire has been involved with the JSR for 10 years, primarily as a reviewer on the Editorial Board. His role is to review and comment on manuscripts submitted by other researchers seeking to publish papers in the journal.
“The Journal of Service Research is a leading journal in service marketing. It’s a major publication that a community of more than 1,000 researchers revolves around. It’s a bit like my ‘academic’ family. So I am really touched to receive this recognition from my peers,” said Grégoire.
About Yany Grégoire
Yany Grégoire has held the HEC Omer DeSerres Chair of Retailing since June 2018. Before that, he held the Chair in Service Marketing and Customer Service, from 2014 to 2018. He has a PhD in Marketing from the University of Western Ontario (Ivey) and a Master’s in Management (MSc) from HEC Montréal.
His main research interests include relationship marketing and service failure and recovery. He has published dozens of papers in major scientific journals, such as the Journal of Marketing, Journal of Consumer Psychology, Journal of the Academy of Marketing Science, Journal of Retailing, MIT Sloan Management Review and Personnel Psychology, in addition to the Journal of Service Research.
He taught for 6 years at Washington State University (WSU) before becoming a professor at HEC Montréal in 2010.
The John R. Evans Leaders Fund of the Canada Foundation for Innovation (CFI) has awarded a substantial grant to support the research infrastructure project proposed by Professor Christian Vandenberghe, who teams with professor Yany Grégoire. The $800,000 CFI grant is in addition to the $800,000 awarded by the Quebec government and a private-sector contribution, adding up to a total of $2 million. These sums will allow the team to create a panel of potential respondents for collecting management research data over a five-year period.
The CFI John R. Evans Leaders Fund is a federal government program aimed at funding scientific infrastructure projects to give researchers the best tools or the technology they need to innovate in their fields. The HEC Montréal team’s project, while not a piece of equipment or a laboratory, was approved by the CFI since it will lead to the development of a means of collecting valuable data for advancing management research. “This type of panel is rare and has no equivalent elsewhere in Canada. […] It will allow us to gather sophisticated and complex data guaranteeing top-quality information,” says Professor Vandenberghe.
Access to this new data will open the doors to leading scientific journals for our researchers in different management fields, on subjects relating to industrial psychology, human resources management and marketing (e.g. analyzing employees’ social comparison processes within an organization, or longitudinal observation of interactions between a firm’s customers and its front-line employees).
The CFI grant to the team of HEC Montréal researchers will go largely to a marketing research firm chosen through a tendering process. The firm will be responsible for assembling this panel of potential respondents selected from about 100 Canadian companies. The panel will consist of employees from over 100 work teams and will be used for a variety of surveys over a multi-year period. This means that the panel will give researchers access to data from over 10,000 participants, holding different positions in companies in different sectors.